Purchase conditions

HOW TO BUY?

To buy in the online store at www.fincasantarosalia.com, you do not have to be a registered user (although it is recommended for subsequent purchases), provide us with your information and you can start buying in a simple and 100% secure way.

Select those products that interest you and add them to the shopping cart.

Choose payment method: Bank transfer, credit card (visa, electronic visa, 4B, mastercard) and paypal.

Confirm your order. If you have any questions, use our customer service expressed in who we are.

We guarantee security and confidentiality whatever payment method you choose.

If you choose to make payment by bank transfer, you must make the transfer and as soon as your proof of payment is received we will proceed to send the order. If you prefer to make payment through “Paypal” you just have to provide your account. If you do not know the “Paypal” system, you can find out more at www.paypal.es.

YOUR ORDER

If you have any questions about how to process your order, you can consult the “How to buy” section and in simple steps you can process your purchase. The first step is to register as a customer, once you have provided your data and in order to offer you a better service, you will have your account and it will not be necessary for you to provide it to us again for subsequent orders. In the case of any modification to your data, all you have to do is go to the “Your account” section.

DELIVERY TIMES

The order receipt period is between 24 and 72 hours for products in stock. It is possible that in specific periods such as CHRISTMAS, these deadlines may be altered due to saturation of transport companies. For more information visit the page: Shipping and returns

LEGAL WARNING

In accordance with the provisions of the LSSI-CE and in application of our personal data security policy, established according to RD 994/1999, we inform you that the company Santa Rosalía Gourmet, SL has its registered office at Finca Santa Rosalía s/n , cp34260 from Vizmalo (Burgos), Spain. Its CIF is B-09506528.
Users may direct their requests, questions and complaints through the following means:
• By postal mail: To the address indicated above
• By email:[email protected]
• By phone: (+34) 902 101 809

HAVE YOU GOT ANY QUESTIONS?

Check our frequently asked questions